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Employee Training

Introduction

Training employees is an essential activity for all organisations. Training provides employees with the knowledge and skills they need to perform their job.


Employee Training Diagram

Benefits Of Training

Induction Training

This is training that an employee will receive when they first join an organisation or begin a new role. This type of training is designed to provide the employee with the essential skills needed to perform their job. Induction training can also include an introduction to the company ethos, values and culture so that the employee is aware of the behaviours expected of them.

On the Job Training

As the name suggests, on the job training, is training provided during the regular performance of duties. This can take a variety of forms including

Guidance

The employee being guided through a task or process by a colleague or supervisor, so that the employee knows how to perform the task and to what standard.

Shadowing

Spending time with an expert so that the employee can observe how the expert performs their daily duties.

Observations

The employee is observed whilst they perform their duties. At the end of the observation, the observer will provide the employee with feedback on their performance and a training plan based on the results from the observation.

Coaching

The idea behind coaching is to improve the employee's existing skills, (or to provide them with new skills) by focusing on how the employee performs something i.e. there is a focus on technique. Coaching provides employees with the opportunity to practice skills with a coach away from their usual work environment.

Mentoring

The employee is partnered with an experienced employee so that they can discuss performance. The experienced person is known as the mentor and the employee they are partnered with we will call the mentoree. The mentoree will discuss their performance and problems with the mentor.

Computer Based Training

Some firms will use a computer based (digital app) to provide training. Computer based training usually involves providing the employee with relevant information followed by quizzes to test how well the employee has learnt the information.

Off the Job Training

This is training provided away from the employee’s usual work environment. Off the job training may be in the same building or off site. This training may be provided by trainers working for the same employer as the employees being trained or an outside company hired by the employer. Off the job training is often used to support the employees studying for a formal qualification or exam. In contrast to coaching this type of training usually focuses on knowledge and not skills.

Conclusion

Continuous employee training is essential as it ensures your employees always have the knowledge and skills to work effectively. In fact some professions such as medicine and law stipulate that practitioners have to perform a minimum number of continuous professional development.

 

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